Following the Spring 2022 announcement by American Express Travel that it would dissolve its Representative Network at the end of this year, Travelink embarked upon a deliberate and in-depth analysis for a new vacation consortium partner who would share in our strong brand principles and innovate with us to improve processes, training, and technologies for our travel advisors and customers.
We quickly narrowed our prospects to three industry giants, all of whom responded with impressive detail and tremendous insights into their organizations. We are thankful to each of the consortia we engaged in this effort for their patience and support as we completed our due diligence.
We are pleased to announce that after 23 years with American Express, we have chosen to become a Member of Virtuoso®, whom we believe is best suited for Travelink’s next chapter and will complement our American Express Global Business Travel Network affiliation.
Travelink and its advisors now have direct access to a portfolio of more than 2,200 of the world’s finest hotels, resorts, spas, cruise lines, airlines, tour operators and premier destinations. As a network, Virtuoso’s combined annual sales of $25–$30 billion allow the group to negotiate enhanced traveler advantages. For clients of Travelink, this means complimentary upgrades, daily breakfast and Wi-Fi as well as additional perks that enrich the overall stay, such as private airport transfers, special dining experiences, and spa treatments. These traveler bonuses are valued up to $550 per stay at over 1,500 properties in more than 100 countries.
“This is the most important business decision we’ve made coming out of the pandemic,” shared Sandy Schadler, CMO & EVP of Vacation Travel Services, “We are thrilled to launch the next evolution of our global leisure business with the Virtuoso team by our side.”
Virtuoso is the leading and most recognized of global network agencies, specializing in luxury and experiential travel, with more than 20,000 advisors across 50 countries. Virtuoso partners with over 2,200 of the world’s best travel suppliers such as hotels, cruise lines, tour operators, and destination specialists. Virtuoso advisors use their personal connections and firsthand expertise to craft bespoke trips for discerning travelers, including unique VIP experiences, special values, and rare access.
Travelink is a privately held travel agency headquartered in Nashville, Tennessee with a national virtual network of hosted and employee business, group, and leisure travel advisors servicing clients globally. Travelink’s client base includes a range of Fortune 500 Corporations and small to mid-market companies, as well as VIP clients from the entertainment industry, sports teams, religious, and non-profit organizations. Travelink has been a winner of the prestigious American Express Rep Excellence Award for the past 22 years, been twice named the prestigious AMEX Agency of the Year, and has been a perennial on Travel Weekly’s Annual Power List.


During the American Society of Travel Advisors (ASTA) Global Convention in August, it was announced that Travelink President and Managing Partner, Michael Dixon, would be joining the Executive Committee of ASTA’s national Board of Directors. This assignment is in addition to his current role as Chair of the ASTA Corporate Advisory Council (CAC). Mr. Dixon will serve a two-year term as Chair, completing his seven-year commitment to helping guide the CAC.

Travelink is pleased to announce Lindsay Buchanan, Meeting Planner/Group Manager,
announce that it is a member of the Abercrombie & Kent 100 Club, a
Viking River Cruises' Director of Business Development Barry Johnston presented Linda Raymer, President of Vacation Travel Services at Travelink, with the award featuring a cut-crystal scale model of a traditional Viking Longship. The award is exclusively created for Platinum Circle winners.
Travelink, an American Express Travel representative is pleased to announce we have been named to Travel Weekly’s 2019 Power List for the 8th consecutive year.
For the 20th consecutive year, Travelink is honored to announce we were named one of American Express Travel's Representative Excellence Award Winners.
Our very own vacation travel advisor, Beverly Gallant, made Travel Agent Central‘s list of Top 25 Travel Advisors of 2017! Beverly has 25 years of experience as travel advisor and specializes in cruises, honeymoons, and destination weddings. She is an advocate for hard work, dedication, constant training, and staying on top of what’s happening, as well as staying active to give back to the community and others in need when she can. This past year alone, Beverly coordinated three volunteer events through social media that benefited people and organizations in need. You can read more about all of her extraordinary efforts in Travel Agent Central‘s article
We are proud to say our very own, Jacqueline Morgan, is one of these Rising Stars and is featured multiple times in the report.
For the 19th consecutive year, Travelink is honored to announce we were named one of American Express Travel's Representative Excellence Award Winners.

Travelink, American Express Travel, has been recognized on the Nashville Business Journal’s “Fastest-Growing Private Companies in Nashville” list making it the sixth consecutive year the company has charted on the list.
Travelink, American Express Travel, is pleased to announce Vice President and Managing Partner, William Haire, has been awarded the Barbara O’Hara Advocacy Award.
Travelink, American Express Travel, Tennessee’s only appointed American Express Travel Representative, is pleased to announce being named to Travel Weekly’s 2017 Power List for the sixth consecutive year.
Travelink, American Express Travel is pleased to announce our Manager of Meetings, Association Management, & Groups, Lindsay Buchanan, has been awarded the Cvent Advocate of the Year title and has also completed her Cvent Event Management Advanced certification.
The Cvent Advocate of the Year Award and Cvent Advanced Certification were announced and rolled out, respectively, at the 2017 Cvent CONNNECT event in Las Vegas at the Mandalay Bay Hotel. A total of 60 individuals registered for the Advanced Certification; 93% of which completed the certification. Cvent certification is designed for the most successful and proficient users who manage one or more events annually.
Travelink, American Express Travel is pleased to announce that during the 43rd Annual Airline Industry Achievement Awards, William Haire, Vice President and Managing Partner of Travelink, was appointed to the 2017 American Airlines Travel Agency Advisory Panel. The event was held in New York City where American Airlines was named Airline of the Year for 2017 by Air Transport World (ATW). American Airlines was recognized by ATW’s editorial board because of its leadership and employees’ achievements over the past year in integrating American and US Airways. ATW called the integration, “practically flawless despite it being the largest, most complex airline merger in history.”
Travelink, American Express Travel is pleased to announce our Manager of Meetings, Association Management, & Groups, Lindsay Buchanan, has been recognized in the Connect Corporate Magazine’s 40 Under 40 Spring 2017 issue.
Travelink is pleased to announce a strategic partnership with Zara Tours, Tanzania Adventures. Travelink will now operate an International Air Desk focused on supporting clients of Zara Tours from the United States and Canada booking flights to and from Tanzania, Africa.
Travelink, American Express Travel, is pleased to announce that during the annual American Express Travel Global Forum, held at the Arizona Biltmore, A Waldorf Astoria Resort in Phoenix, the company was named Agency of the Year.
Travelink, American Express Travel, is pleased to announce that during the American Society of Travel Agents (ASTA) Global Convention in Reno-Tahoe on September 27, 2016, the ASTA Corporate Advisory Council (CAC) set its Executive Committee leadership roster and Michael Dixon, President of Travelink was elected by his peers to an Executive Leadership position.
Travelink, American Express Travel, ranked #50 on the Travel Weekly 2016 Power List, is pleased to
Raymer is featured in the Europe Experts portion of the A-List for her creative approach to must-see destinations and tried-and-true itineraries, like touring London in a Mini Cooper or taking a personalized walking tour through the city's up-and-coming neighborhoods.
Sandy Schadler, Vice President, Marketing is featured in the Travel + Leisure Advisory Board portion of the A-List. The Travel + Leisure Advisory Board is a select group of owners and operators of the country's most important travel agencies. They share with T+L editors and advertisers their expert opinions on the latest developments in the travel industry and their read on ever-evolving consumer trends.
Travelink, American Express Travel, Tennessee’s only appointed American Express Travel Representative, is pleased to announce Tim Barton, Vice President, Finance has been nominated for Nashville Business Journal’s CFO Awards.
Travelink, American Express Travel, ranked #50 on the Travel Weekly 2016 Power List, is pleased to announce that effective immediately, Mike Viars has been promoted to the new role of President, Travelink Global Business Travel, reporting to company President & Managing Partner, Michael S. Dixon.
Travelink, American Express Travel, Tennessee’s only appointed American Express Travel Representative, is pleased to announce being named to Travel Weekly’s 2016 Power List.
Travelink is pleased to announce Lindsay Buchanan, Meeting Planner/Group Manager, is now a Certified Cvent Event Management Professional. Lindsay successfully passed the certification exam, which is only earned by elite level event professionals who use the Cvent Event Management software tools to maximize event effectiveness. She has been using the Cvent software for the past eight years.
For the 17th consecutive year, Travelink is honored to announce we were named one of American Express Travel's Representative Excellence Award Winners! The Representative Excellence program was established to recognize the top 17 performing agencies in the Network who have most significantly contributed to its success. These recognized agencies have demonstrated concentrated efforts against Preferred Supplier goals, engagement with American Express products and programs, and a continued commitment to representing the pillars of the American Express brand.
Travelink's very own Vacation Travel Advisor,
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